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Title

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Restaurant Manager

Description

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We are looking for a highly motivated and experienced Restaurant Manager to oversee the daily operations of our dining establishment. The ideal candidate will be responsible for ensuring excellent customer service, managing staff, maintaining inventory, and ensuring compliance with health and safety regulations. As a Restaurant Manager, you will play a key role in maintaining the reputation of our restaurant and ensuring that our guests have a memorable dining experience. The Restaurant Manager will be expected to lead by example, demonstrating strong leadership skills and a passion for hospitality. You will be responsible for hiring, training, and supervising staff, as well as creating schedules and managing labor costs. You will also be responsible for handling customer complaints and resolving issues in a professional and timely manner. In addition to managing the front-of-house operations, the Restaurant Manager will work closely with the kitchen staff to ensure that food quality and presentation meet our high standards. You will also be responsible for ordering supplies, managing inventory, and working with vendors to ensure timely delivery of goods. The ideal candidate will have a strong background in restaurant management, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment. You should be detail-oriented, organized, and capable of multitasking effectively. A passion for food and customer service is essential. This is a full-time position that may require working evenings, weekends, and holidays. If you are a dedicated and enthusiastic professional with a commitment to excellence, we encourage you to apply for this exciting opportunity.

Responsibilities

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  • Oversee daily restaurant operations
  • Manage and train restaurant staff
  • Ensure high levels of customer satisfaction
  • Monitor inventory and order supplies
  • Enforce health and safety regulations
  • Handle customer complaints and feedback
  • Coordinate with kitchen staff for food quality
  • Create staff schedules and manage labor costs
  • Maintain cleanliness and organization
  • Implement marketing and promotional strategies

Requirements

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  • Proven experience as a Restaurant Manager or similar role
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Knowledge of restaurant management software
  • Understanding of health and safety regulations
  • Ability to work under pressure in a fast-paced environment
  • Customer-focused mindset
  • Organizational and multitasking skills
  • Flexibility to work evenings, weekends, and holidays
  • High school diploma; degree in Hospitality is a plus

Potential interview questions

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  • How many years of experience do you have in restaurant management?
  • Can you describe a time you resolved a customer complaint?
  • What strategies do you use to motivate your team?
  • How do you manage inventory and control costs?
  • Are you comfortable working evenings and weekends?
  • What is your approach to ensuring food safety compliance?
  • How do you handle high-pressure situations?
  • What restaurant management software are you familiar with?
  • How do you ensure excellent customer service?
  • Why do you want to work with our restaurant?